Exchange Resource Manager

Is there a way to configure ERM to send out reminders notifying meeting organizers when truncated meetings approach the expire/truncate date? Our users have been very frustrated because they setup meetings longer than the time allowed and then forget that the meetings were truncated. I understand that this mostly a need for behaviour change, ...

A refresh of the Exchange cache is necessary after managing a resource in order for the “Send As” rights granted to the Service Account to take effect. By default, this occurs every two hours. Any cancellations that occur after the Exchange cache has refreshed should occur normally.

ERM uses the same functionality as MS Exchange so that if a user reschedules a resource and that request is declined (for whatever reason), MS Exchange will then delete the original meeting scheduled for the resource.

The following error may also be logged in the Windows Application Event log: Event Type: Error Event Source: ERM Event Category: Processing Date: 12/21/2004 Time: 15:13 User: N/A Computer: WINSTON Description: Failed to send message: 8004D002, file://./backofficestorage/winston.net.swinc.com/MBX/aa_room2/Inbox/4pm.EML The ERM Service account ...

When the inbox of an ERM-managed resource is viewed, the event sinks (items with a subject of “ERMEventRegItemSync” or “ERMEventRegItemAsync”) are visible. The application event log has a EXOLEDB errors with a source of 116 every time the server is rebooted or the Exchange Information Store is restarted. This is due to a ...

Check the System Event Log for DCOM errors with an event ID of 10004. Ensure that the ERM service account has "log on as a batch job" user rights in the effective local security policy setting for the server.

Ensure that the password for the ERM service account is still valid. Attempt to verify the ERM service account from the ERM Mailbox Browser by clicking Edit -> Product Configuration -> Service Account tab -> Verify. Correct any pop up errors.  Additionally, there may be errors in the ERM_RCS.Mdb file located typically in \Program ...